Request deletion of Meta connection data

You can request deletion of data held by Lifter in connection with your Meta advertising account. This includes a Meta connection made through Lifter’s app or through an app owned by your business.

Before you begin

Identify the Lifter workspace and Meta connection your request concerns. If this is a shared business connection, involve your workspace administrator so they can confirm the intended scope.

Disconnecting an integration and deleting data are separate actions. Removing access prevents the integration from continuing to use that authorisation; it does not by itself establish that previously stored data has been deleted.

Send a deletion request

1. Email help@lifter.work from the address associated with your Lifter account. Use the subject Meta data deletion request.
2. Include your workspace or business name and the Meta connection you want removed. If you know the app name, App ID or ad account ID, include it to help identify the connection.
3. Describe what you want removed: the connection and its saved credentials, Meta data stored by Lifter, or both. Mention relevant conversations or reports if your request includes them.
4. Ask for confirmation when the request has been completed. The Lifter team may need more information to verify that you are authorised to request deletion for the account or business.

Do not send passwords, App secrets or access tokens. The support team can identify the connection without you sharing those credentials.

You can copy this message:

Subject: Meta data deletion request

Workspace or business:
Lifter account email:
Meta connection or app name:
App ID or ad account ID, if known:

Please remove the following Meta connection data held by Lifter:
[Describe the connection, saved credentials, conversations or reports.]

Please confirm what has been deleted and explain any data that must be retained.

Check the result

Keep the support reply as your record of the request and its outcome. If you also want to stop future access immediately, ask your workspace administrator to disconnect the integration or remove its authorisation in your Meta account settings.

A request to Lifter concerns data held by Lifter. It does not delete campaigns, ad accounts or other records held by Meta, and it does not delete copies that your business has exported elsewhere. If your request concerns those records, use the relevant service or contact its administrator separately.

If something goes wrong

If you no longer have access to your Lifter account email, contact help@lifter.work and explain that in your request. The team can tell you what information is needed to verify your authority.

If a reply does not cover the connection or data you intended, reply to the same support conversation with the missing details. Ask the team to clarify the deletion scope and any retention that applies.

See Lifter’s Privacy Policy for information about how the service handles personal information and how to contact us about your privacy rights.